:root{--red-deep:#7a1c1e;--red:#8c2023;--red-soft:#a52a2d;--semi-red:#e63946;--semi-red-deep:#c1121f;--accent:#dc3545;--white:#fff;--ink:#1a1a1a;--light-bg:#fff5f5;--gray:#6b7280;--line:#ffffff24;--display:"Fraunces", serif;--body:"Manrope", sans-serif;--mono:"IBM Plex Mono", monospace}*{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth}body{font-family:var(--body);background:var(--white);color:var(--ink);-webkit-font-smoothing:antialiased;line-height:1.5}a{color:inherit;text-decoration:none}img,svg{display:block}.wrap{max-width:1120px;margin:0 auto;padding:0 32px}.header{z-index:50;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#ffffffeb;border-bottom:1px solid #e6394626;position:sticky;top:0}.header .wrap{justify-content:space-between;align-items:center;gap:24px;height:88px;display:flex}.logo{align-items:center;gap:12px;text-decoration:none;display:flex}.logo img{object-fit:contain;background:var(--white);border:2px solid var(--semi-red);border-radius:12px;width:auto;height:58px;padding:4px;transition:transform .25s,box-shadow .25s;display:block;box-shadow:0 4px 16px -4px #e6394659}.logo:hover img{transform:scale(1.05);box-shadow:0 8px 22px -6px #e6394680}.logo-text{font-family:var(--display);letter-spacing:-.01em;color:var(--red-deep);font-size:1.35rem;font-weight:700}nav ul{align-items:center;gap:28px;list-style:none;display:flex}nav a{color:var(--ink);font-size:.925rem;font-weight:600;transition:color .2s;position:relative}nav a:hover,nav a.active{color:var(--semi-red)}nav a.active:after{content:"";background:var(--semi-red);border-radius:2px;height:2px;position:absolute;bottom:-6px;left:0;right:0}.btn-primary{background:var(--semi-red);color:var(--white);cursor:pointer;border:none;border-radius:12px;align-items:center;gap:8px;padding:14px 32px;font-size:.95rem;font-weight:700;transition:background .2s,transform .15s,box-shadow .2s;display:inline-flex}.btn-secondary{color:var(--semi-red);border:2px solid var(--semi-red);cursor:pointer;background:0 0;border-radius:12px;align-items:center;gap:8px;padding:14px 32px;font-size:.95rem;font-weight:700;transition:background .2s,color .2s;display:inline-flex}.btn-secondary:hover{background:var(--semi-red);color:var(--white)}.hero{background:linear-gradient(135deg, var(--white) 0%, var(--light-bg) 100%);text-align:center;padding:100px 0 80px}.hero h1{font-family:var(--display);color:var(--red-deep);letter-spacing:-.02em;margin-bottom:24px;font-size:clamp(2.5rem,5vw,4rem);font-weight:700;line-height:1.15}.hero h1 .highlight{color:var(--semi-red);position:relative}.hero p{max-width:620px;color:var(--gray);margin:0 auto 40px;font-size:1.15rem;line-height:1.7}.hero-actions{flex-wrap:wrap;justify-content:center;gap:16px;display:flex}.section{padding:100px 0}.section-light{background:var(--light-bg)}.section-header{text-align:center;margin-bottom:64px}.section-kicker{font-family:var(--mono);letter-spacing:.12em;color:var(--semi-red);text-transform:uppercase;background:#e639461a;border-radius:20px;margin-bottom:16px;padding:6px 16px;font-size:.75rem;font-weight:600;display:inline-block}.section-header h2{font-family:var(--display);color:var(--red-deep);margin-bottom:16px;font-size:clamp(2rem,3.5vw,2.75rem);font-weight:700}.section-header p{max-width:560px;color:var(--gray);margin:0 auto;font-size:1.05rem}.card-grid{grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:32px;display:grid}.card{background:var(--white);border:1px solid #e639461f;border-radius:16px;padding:32px;transition:transform .2s,box-shadow .2s}.card:hover{transform:translateY(-4px);box-shadow:0 12px 32px -12px #e6394626}.card-icon{background:#e639461a;border-radius:14px;justify-content:center;align-items:center;width:52px;height:52px;margin-bottom:20px;font-size:1.5rem;display:flex}.card h3{font-family:var(--display);color:var(--red-deep);margin-bottom:10px;font-size:1.25rem}.card p{color:var(--gray);font-size:.95rem;line-height:1.65}.stats-row{text-align:center;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:24px;display:grid}.stat-number{font-family:var(--display);color:var(--semi-red);font-size:2.5rem;font-weight:700}.stat-label{color:var(--gray);margin-top:4px;font-size:.9rem}.form-group{margin-bottom:20px}.form-group label{color:var(--ink);margin-bottom:8px;font-size:.9rem;font-weight:600;display:block}.form-group input,.form-group select,.form-group textarea{width:100%;font-size:.95rem;font-family:var(--body);background:var(--white);border:2px solid #e6394633;border-radius:12px;padding:14px 16px;transition:border-color .2s,box-shadow .2s}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--semi-red);outline:none;box-shadow:0 0 0 3px #e639461a}.form-status{border-radius:12px;margin-bottom:20px;padding:14px 18px;font-size:.9rem;display:none}.form-status-error{color:#991b1b;background:#fef2f2;border:1px solid #fecaca;display:block}.form-status-success{color:#166534;background:#f0fdf4;border:1px solid #bbf7d0;display:block}.page-header{background:linear-gradient(135deg, var(--white) 0%, var(--light-bg) 100%);text-align:center;padding:80px 0 48px}.page-kicker{font-family:var(--mono);letter-spacing:.12em;color:var(--semi-red);text-transform:uppercase;background:#e639461a;border-radius:20px;margin-bottom:16px;padding:6px 16px;font-size:.75rem;font-weight:600;display:inline-block}.page-header h1{font-family:var(--display);color:var(--red-deep);margin-bottom:12px;font-size:clamp(2.25rem,4vw,3.25rem);font-weight:700}.page-header p{color:var(--gray);font-size:1.05rem}.footer{background:var(--red-deep);color:var(--white);padding:72px 0 32px}.footer-grid{grid-template-columns:2fr 1fr 1fr;gap:48px;margin-bottom:48px;display:grid}.footer-brand p{color:#ffffffb3;max-width:320px;margin-top:16px;font-size:.95rem}.footer-col h4{margin-bottom:16px;font-size:1rem;font-weight:700}.footer-col ul{list-style:none}.footer-col ul li{margin-bottom:10px}.footer-col ul li a{color:#ffffffb3;transition:color .2s}.footer-col ul li a:hover{color:var(--white)}.social-links{gap:12px;margin-top:20px;display:flex}.social-links a{background:#ffffff1a;border-radius:50%;justify-content:center;align-items:center;width:40px;height:40px;transition:background .2s;display:flex}.social-links a:hover{background:var(--semi-red)}.footer-bottom{color:#ffffff80;border-top:1px solid #ffffff1a;justify-content:space-between;padding-top:24px;font-size:.85rem;display:flex}.menu-btn{cursor:pointer;background:0 0;border:none;flex-direction:column;gap:5px;padding:8px;display:none}.menu-btn span{background:var(--ink);border-radius:2px;width:24px;height:2px;transition:transform .3s,opacity .3s;display:block}.menu-btn.active span:first-child{transform:translateY(7px)rotate(45deg)}.menu-btn.active span:nth-child(2){opacity:0}.menu-btn.active span:nth-child(3){transform:translateY(-7px)rotate(-45deg)}.admin-login-header{background:linear-gradient(135deg, var(--red-deep) 0%, var(--semi-red-deep) 100%);color:var(--white)}.admin-login-header .page-kicker{color:var(--white);background:#ffffff26}.admin-login-header h1{color:var(--white)}.admin-login-header p{color:#fffc}.admin-login-content{justify-content:center;padding:60px 0;display:flex}.admin-login-card{background:var(--white);border:1px solid #e6394626;border-radius:20px;width:100%;max-width:460px;padding:48px 40px;box-shadow:0 8px 40px -16px #0000001a}.admin-login-brand{text-align:center;margin-bottom:32px}.admin-login-logo{border:2px solid var(--semi-red);border-radius:16px;width:80px;margin:0 auto 16px}.admin-role-badge{font-family:var(--mono);letter-spacing:.08em;color:var(--semi-red);background:#e639461a;border-radius:20px;align-items:center;gap:8px;padding:6px 14px;font-size:.75rem;font-weight:600;display:inline-flex}.admin-login-title{text-align:center;margin-bottom:32px}.admin-login-title h2{font-family:var(--display);color:var(--red-deep);margin-bottom:8px;font-size:1.5rem}.admin-login-title p{color:var(--gray);font-size:.9rem}.admin-password-row{gap:8px;display:flex}.admin-password-row input{flex:1}.admin-toggle-password{color:var(--semi-red);cursor:pointer;white-space:nowrap;background:0 0;border:2px solid #e6394633;border-radius:12px;padding:14px 16px;font-size:.85rem;font-weight:600}.admin-options-row{justify-content:flex-end;margin-bottom:20px;display:flex}.admin-forgot a{color:var(--semi-red);font-size:.85rem;font-weight:600}.admin-login-btn{justify-content:center;width:100%}.admin-spinner{border:2px solid #ffffff4d;border-top-color:var(--white);border-radius:50%;width:18px;height:18px;animation:.6s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.admin-login-info{text-align:center;background:#fffbeb;border:1px solid #fde68a;border-radius:12px;margin-top:32px;padding:20px}.admin-login-info-icon{margin-bottom:8px;font-size:1.5rem}.admin-login-info p{color:#92400e;font-size:.85rem}.admin-login-back{text-align:center;margin-top:24px}.admin-login-back a{color:var(--gray);font-size:.9rem;transition:color .2s}.admin-login-back a:hover{color:var(--semi-red)}.admin-dashboard{padding:48px 0}.admin-header{justify-content:space-between;align-items:center;margin-bottom:48px;display:flex}.admin-header h2{font-family:var(--display);color:var(--red-deep);font-size:2rem}.admin-stats-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:24px;margin-bottom:48px;display:grid}.admin-stat-card{background:var(--white);text-align:center;border:1px solid #e639461f;border-radius:16px;padding:28px}.admin-stat-number{font-family:var(--display);color:var(--semi-red);font-size:2.5rem;font-weight:700}.admin-stat-label{color:var(--gray);text-transform:uppercase;letter-spacing:.05em;margin-top:4px;font-size:.9rem}.admin-section{margin-bottom:48px}.admin-section h3{font-family:var(--display);color:var(--red-deep);margin-bottom:20px;font-size:1.35rem}.admin-table{border-collapse:collapse;width:100%}.admin-table th{text-align:left;text-transform:uppercase;letter-spacing:.06em;color:var(--gray);border-bottom:2px solid #e6394626;padding:14px 16px;font-size:.8rem}.admin-table td{border-bottom:1px solid #e6394614;padding:14px 16px;font-size:.9rem}.admin-status{border-radius:20px;padding:4px 12px;font-size:.8rem;font-weight:600;display:inline-block}.status-ready,.status-completed{color:#065f46;background:#d1fae5}.admin-empty{text-align:center;color:var(--gray);padding:32px}.chat-section{background:var(--white);border:1px solid #e639461f;border-radius:16px;height:500px;display:flex;overflow:hidden}.chat-sidebar{border-right:1px solid #e639461a;width:280px;overflow-y:auto}.chat-sidebar-header{color:var(--red-deep);font-weight:700;font-family:var(--display);border-bottom:1px solid #e639461a;padding:16px}.chat-conversation-item{cursor:pointer;border-bottom:1px solid #e639460f;padding:14px 16px;transition:background .15s}.chat-conversation-item:hover,.chat-conversation-item.active{background:#e639460d}.chat-conversation-item .conv-name{margin-bottom:4px;font-size:.9rem;font-weight:600}.chat-conversation-item .conv-preview{color:var(--gray);white-space:nowrap;text-overflow:ellipsis;font-size:.8rem;overflow:hidden}.chat-main{flex-direction:column;flex:1;display:flex}.chat-messages{flex-direction:column;flex:1;gap:12px;padding:20px;display:flex;overflow-y:auto}.chat-message{border-radius:16px;max-width:70%;padding:12px 16px;font-size:.9rem;line-height:1.5}.chat-message.sent{background:var(--semi-red);color:var(--white);border-bottom-right-radius:4px;align-self:flex-end}.chat-message.received{color:var(--ink);background:#f3f4f6;border-bottom-left-radius:4px;align-self:flex-start}.chat-input-area{border-top:1px solid #e639461a;gap:12px;padding:16px;display:flex}.chat-input-area input{border:2px solid #e6394633;border-radius:12px;flex:1;padding:12px 16px;font-size:.9rem}.chat-input-area input:focus{border-color:var(--semi-red);outline:none}.chat-input-area button{background:var(--semi-red);color:var(--white);cursor:pointer;border:none;border-radius:12px;padding:12px 24px;font-weight:700}.hidden{display:none!important}.text-center{text-align:center}@media (width<=860px){.menu-btn{display:flex}nav ul{background:var(--white);border-bottom:2px solid #e639461a;flex-direction:column;gap:16px;padding:24px;display:none;position:absolute;top:88px;left:0;right:0}nav ul.active{display:flex}.footer-grid{grid-template-columns:1fr;gap:32px}.chat-section{flex-direction:column;height:auto}.chat-sidebar{width:100%;max-height:200px}}@media (width<=600px){.wrap{padding:0 20px}.hero{padding:60px 0 48px}.hero h1{font-size:2rem}.card-grid{grid-template-columns:1fr}.admin-stats-grid{grid-template-columns:repeat(2,1fr)}.admin-header{flex-direction:column;align-items:flex-start;gap:16px}}:root{--admin-primary:#dc2626;--admin-primary-light:#ef4444;--admin-primary-dark:#b91c1c;--admin-bg:#f8f9fa;--admin-surface:#fff;--admin-text:#111827;--admin-text-secondary:#374151;--admin-text-muted:#6b7280;--admin-border:#e5e7eb;--admin-border-light:#f3f4f6;--admin-shadow:0 1px 3px #00000014;--admin-shadow-md:0 4px 12px #0000001a;--admin-shadow-lg:0 8px 24px #0000001f;--admin-radius:12px;--admin-radius-lg:16px;--admin-radius-sm:8px}.admin-layout{background:var(--admin-bg);min-height:100vh;font-family:Manrope,sans-serif;display:flex}.admin-sidebar{color:#fff;z-index:10;background:linear-gradient(#7a1c1e 0%,#b91c1c 50%,#dc2626 100%);flex-direction:column;width:280px;height:100vh;display:flex;position:sticky;top:0;box-shadow:4px 0 24px #00000026}.admin-sidebar-brand{border-bottom:1px solid #ffffff1f;align-items:center;gap:14px;padding:28px 24px;display:flex}.admin-sidebar-logo{object-fit:cover;background:#fff;border:2px solid #ffffff40;border-radius:10px;width:44px;height:44px;padding:3px}.admin-sidebar-title{letter-spacing:-.01em;font-family:Fraunces,serif;font-size:1.15rem;font-weight:700}.admin-sidebar-subtitle{opacity:.65;text-transform:uppercase;letter-spacing:.1em;margin-top:2px;font-size:.7rem}.admin-sidebar-nav{flex:1;padding:12px 0;overflow-y:auto}.admin-sidebar-nav::-webkit-scrollbar{width:4px}.admin-sidebar-nav::-webkit-scrollbar-thumb{background:#fff3;border-radius:2px}.admin-nav-item{text-align:left;color:#ffffffb8;cursor:pointer;background:0 0;border:none;border-left:3px solid #0000;align-items:center;gap:14px;width:100%;padding:13px 24px;font-family:Manrope,sans-serif;font-size:.9rem;font-weight:500;transition:all .18s;display:flex;position:relative}.admin-nav-item:hover{color:#fff;background:#ffffff14}.admin-nav-item.active{color:#fff;background:#ffffff24;border-left-color:#fff;font-weight:600}.admin-nav-item-icon{text-align:center;flex-shrink:0;width:24px;font-size:1.2rem}.admin-nav-item-dot{opacity:0;background:#fff;border-radius:50%;width:6px;height:6px;margin-left:auto;transition:opacity .2s}.admin-nav-item.active .admin-nav-item-dot{opacity:1}.admin-sidebar-footer{border-top:1px solid #ffffff1f;padding:20px 24px}.admin-sidebar-user{font-size:.9rem;font-weight:600}.admin-sidebar-role{opacity:.6;margin-top:2px;font-size:.7rem}.admin-sidebar-logout{border-radius:var(--admin-radius-sm);color:#ffffffd9;cursor:pointer;text-align:center;background:0 0;border:1px solid #ffffff40;width:100%;margin-top:14px;padding:10px 16px;font-family:Manrope,sans-serif;font-size:.85rem;font-weight:500;transition:all .2s}.admin-sidebar-logout:hover{color:#fff;background:#ffffff1f;border-color:#fff6}.admin-main{flex:1;min-width:0;padding:36px 40px;overflow-y:auto}.admin-page-header{margin-bottom:36px}.admin-page-title{color:#7a1c1e;letter-spacing:-.01em;margin-bottom:6px;font-family:Fraunces,serif;font-size:1.85rem;font-weight:700}.admin-page-subtitle{color:var(--admin-text-muted);font-size:.95rem}.stats-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:16px;margin-bottom:28px;display:grid}.stat-card{background:var(--admin-surface);border-radius:var(--admin-radius);text-align:center;border:1px solid var(--admin-border);box-shadow:var(--admin-shadow);padding:24px 20px;transition:transform .2s,box-shadow .2s;position:relative;overflow:hidden}.stat-card:before{content:"";background:var(--admin-primary);border-radius:3px 3px 0 0;height:3px;position:absolute;top:0;left:0;right:0}.stat-card:hover{box-shadow:var(--admin-shadow-md);transform:translateY(-2px)}.stat-card-value{color:var(--admin-primary);margin-bottom:4px;font-family:Fraunces,serif;font-size:2rem;font-weight:700}.stat-card-label{color:var(--admin-text-muted);text-transform:uppercase;letter-spacing:.06em;font-size:.78rem;font-weight:600}.priority-grid{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px;margin-bottom:28px;display:grid}.priority-card{border-radius:var(--admin-radius);border:1px solid #0000;padding:24px;transition:transform .2s,box-shadow .2s}.priority-card:hover{box-shadow:var(--admin-shadow-md);transform:translateY(-2px)}.priority-card-value{margin-bottom:8px;font-family:Fraunces,serif;font-size:2.25rem;font-weight:700;line-height:1}.priority-card-label{opacity:.85;font-size:.88rem;font-weight:600}.admin-section{background:var(--admin-surface);border-radius:var(--admin-radius-lg);border:1px solid var(--admin-border);box-shadow:var(--admin-shadow);margin-bottom:28px;padding:28px}.admin-section-header{color:#7a1c1e;border-bottom:1px solid var(--admin-border-light);align-items:center;gap:10px;margin-bottom:20px;padding-bottom:16px;font-family:Fraunces,serif;font-size:1.25rem;font-weight:600;display:flex}.admin-table-wrap{border-radius:var(--admin-radius-sm);overflow-x:auto}.admin-table{border-collapse:separate;border-spacing:0;width:100%}.admin-table thead th{text-align:left;text-transform:uppercase;letter-spacing:.07em;color:var(--admin-text-muted);background:var(--admin-bg);border-bottom:2px solid var(--admin-border);white-space:nowrap;padding:14px 18px;font-size:.75rem;font-weight:700}.admin-table tbody td{border-bottom:1px solid var(--admin-border-light);color:var(--admin-text-secondary);padding:14px 18px;font-size:.9rem}.admin-table tbody tr:last-child td{border-bottom:none}.admin-table tbody tr:hover{background:#dc262605}.admin-table tbody tr td:first-child{color:var(--admin-text);font-weight:600}.status-badge{white-space:nowrap;letter-spacing:.02em;border-radius:20px;align-items:center;gap:6px;padding:5px 14px;font-size:.78rem;font-weight:600;display:inline-flex}.status-badge:before{content:"";border-radius:50%;width:7px;height:7px}.status-pending{color:#c2410c;background:#fff7ed}.status-pending:before{background:#f97316}.status-confirmed{color:#1d4ed8;background:#eff6ff}.status-confirmed:before{background:#3b82f6}.status-preparing{color:#4338ca;background:#eef2ff}.status-preparing:before{background:#6366f1}.status-ready{color:#065f46;background:#ecfdf5}.status-ready:before{background:#10b981}.status-completed{color:#166534;background:#f0fdf4}.status-completed:before{background:#22c55e}.status-cancelled{color:#991b1b;background:#fef2f2}.status-cancelled:before{background:#ef4444}.status-rejected{color:#991b1b;background:#fef2f2}.status-rejected:before{background:#ef4444}.status-approved{color:#166534;background:#f0fdf4}.status-approved:before{background:#22c55e}.btn{border-radius:var(--admin-radius-sm);cursor:pointer;white-space:nowrap;border:none;align-items:center;gap:8px;padding:10px 22px;font-family:Manrope,sans-serif;font-size:.88rem;font-weight:600;transition:all .2s;display:inline-flex}.btn-primary{background:var(--admin-primary);color:#fff}.btn-primary:hover{background:var(--admin-primary-dark);transform:translateY(-1px);box-shadow:0 4px 12px #dc26264d}.btn-success{color:#fff;background:#10b981}.btn-success:hover{background:#059669}.btn-danger{color:#fff;background:#ef4444}.btn-danger:hover{background:#dc2626}.btn-sm{border-radius:6px;padding:6px 14px;font-size:.78rem}.btn-xs{border-radius:5px;padding:4px 10px;font-size:.72rem}.stall-cards-grid{grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:20px;display:grid}.stall-card{background:var(--admin-surface);border-radius:var(--admin-radius);border:1px solid var(--admin-border);box-shadow:var(--admin-shadow);padding:28px;transition:transform .2s,box-shadow .2s}.stall-card:hover{box-shadow:var(--admin-shadow-lg);transform:translateY(-3px)}.stall-card-icon{background:#dc262614;border-radius:14px;justify-content:center;align-items:center;width:56px;height:56px;margin-bottom:16px;font-size:2.25rem;display:flex}.stall-card-title{color:#7a1c1e;margin-bottom:6px;font-family:Fraunces,serif;font-size:1.15rem;font-weight:600}.stall-card-detail{color:var(--admin-text-muted);font-size:.85rem;line-height:1.5}.stall-card-status{border-radius:20px;margin-top:14px;padding:5px 14px;font-size:.75rem;font-weight:600;display:inline-flex}.stall-active{color:#065f46;background:#ecfdf5}.stall-inactive{color:#991b1b;background:#fef2f2}.announcement-grid{grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:16px;margin-top:20px;display:grid}.announcement-card{background:var(--admin-surface);border-radius:var(--admin-radius);border:1px solid var(--admin-border);box-shadow:var(--admin-shadow);border-left:4px solid var(--admin-primary);padding:24px}.announcement-card h4{color:var(--admin-text);margin-bottom:8px;font-size:1rem;font-weight:700}.announcement-card p{color:var(--admin-text-secondary);font-size:.88rem;line-height:1.6}.announcement-card .date{color:var(--admin-text-muted);margin-top:12px;font-size:.75rem}.chat-container{border:1px solid var(--admin-border);border-radius:var(--admin-radius-lg);background:var(--admin-surface);height:560px;box-shadow:var(--admin-shadow);display:flex;overflow:hidden}.chat-sidebar{border-right:1px solid var(--admin-border-light);flex-direction:column;width:300px;display:flex}.chat-sidebar-header{color:#7a1c1e;border-bottom:1px solid var(--admin-border-light);padding:18px 20px;font-family:Fraunces,serif;font-size:1rem;font-weight:700}.chat-sidebar-list{flex:1;overflow-y:auto}.chat-conv-item{border-bottom:1px solid var(--admin-border-light);cursor:pointer;padding:16px 20px;transition:background .15s}.chat-conv-item:hover{background:#dc262608}.chat-conv-item.active{border-left:3px solid var(--admin-primary);background:#dc26260f}.chat-conv-name{color:var(--admin-text);margin-bottom:4px;font-size:.9rem;font-weight:600}.chat-conv-preview{color:var(--admin-text-muted);white-space:nowrap;text-overflow:ellipsis;font-size:.8rem;overflow:hidden}.chat-conv-meta{color:var(--admin-text-muted);margin-top:4px;font-size:.7rem}.chat-main{flex-direction:column;flex:1;min-width:0;display:flex}.chat-empty{color:var(--admin-text-muted);flex:1;justify-content:center;align-items:center;font-size:.95rem;display:flex}.chat-messages{background:var(--admin-bg);flex-direction:column;flex:1;gap:12px;padding:24px;display:flex;overflow-y:auto}.chat-msg{border-radius:18px;max-width:68%;padding:12px 18px;font-size:.9rem;line-height:1.5;position:relative}.chat-msg-sent{background:var(--admin-primary);color:#fff;border-bottom-right-radius:6px;align-self:flex-end}.chat-msg-received{color:var(--admin-text);background:#e5e7eb;border-bottom-left-radius:6px;align-self:flex-start}.chat-msg-time{opacity:.7;text-align:right;margin-top:6px;font-size:.68rem}.chat-input-bar{border-top:1px solid var(--admin-border-light);background:var(--admin-surface);gap:12px;padding:18px 20px;display:flex}.chat-input-bar input{border:2px solid var(--admin-border);border-radius:var(--admin-radius);flex:1;padding:12px 18px;font-family:Manrope,sans-serif;font-size:.9rem;transition:border-color .2s,box-shadow .2s}.chat-input-bar input:focus{border-color:var(--admin-primary);outline:none;box-shadow:0 0 0 3px #dc26261a}.chat-input-bar button{background:var(--admin-primary);color:#fff;border-radius:var(--admin-radius);cursor:pointer;border:none;padding:12px 28px;font-family:Manrope,sans-serif;font-size:.9rem;font-weight:700;transition:background .2s}.chat-input-bar button:hover{background:var(--admin-primary-dark)}.empty-state{text-align:center;color:var(--admin-text-muted);padding:48px 24px}.empty-state-icon{opacity:.5;margin-bottom:12px;font-size:2.5rem}.empty-state-text{font-size:.95rem}.status-select{border:2px solid var(--admin-border);color:var(--admin-text);cursor:pointer;background:#fff;border-radius:6px;padding:6px 12px;font-family:Manrope,sans-serif;font-size:.82rem;font-weight:600;transition:border-color .2s}.status-select:hover{border-color:var(--admin-primary)}.status-select:focus{border-color:var(--admin-primary);outline:none;box-shadow:0 0 0 3px #dc26261a}.admin-loading{height:100vh;color:var(--admin-text-muted);justify-content:center;align-items:center;font-size:1rem;display:flex}.admin-loading:after{content:"";border:2px solid var(--admin-border);border-top-color:var(--admin-primary);border-radius:50%;width:20px;height:20px;margin-left:12px;animation:.6s linear infinite spin}@media (width<=860px){.admin-layout{flex-direction:column}.admin-sidebar{flex-direction:row;width:100%;height:auto;position:static}.admin-main{padding:24px 20px}.chat-container{flex-direction:column;height:auto}.chat-sidebar{border-right:none;border-bottom:1px solid var(--admin-border-light);width:100%;max-height:250px}.stats-grid{grid-template-columns:repeat(2,1fr)}.priority-grid{grid-template-columns:1fr}}@media (width<=500px){.admin-sidebar{padding:12px}.admin-sidebar-nav{display:none}.stats-grid{grid-template-columns:1fr}.admin-main{padding:16px}.admin-section{padding:20px 16px}}